Customer Service Representative Etech Global Services
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1 Vacancy
Job Description
Join Our Dynamic Team as a Customer Service Representative at KnakAI Solutions
About KnakAI Solutions
KnakAI Solutions stands at the forefront of customer service innovation committed to elevating the customer experience through a blend of advanced automation technology and genuine human empathy. Our partner Etech Global Services isseeking individuals who are passionate about driving change and ready to contribute to our vision of redefining the role of customer service.
Your Role: Elevating Customer Service to New Heights
As a Customer Service Representative at Etech Global Services you will be an essential member of our visionary team tasked with transforming every customer interaction into a positive memorable experience that promotes brand loyalty and advocacy. Your role is crucial in interpreting customer needs and providing solutions that exceed expectations.
Department:Operations
Pay Grade:$16$17 per hour Bonuses
Location:San Antonio TXRusk TX and Lufkin TX
Schedule & Shift:Multiple shifts available
Hours:40 hours a week
What Etech Offers:
- Servant Leadership culture we are here to support your success
- Career Development and personal growth opportunities
- Fun atmosphere with unique contests and incentives
- Lucrative comp plan401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
- Flexible Spending Account
- Paid time off
- Paid training
- Tuition reimbursement
- Daycare reimbursement
- Daily Pay
What Youll Be Doing:
You will be providing exceptional voice support for our clients who are enrolled in a debt settlement program. A typical day consists of making and answering inbound and outbound calls maintaining account documentation and building a positive rapport with our client base.
What Etech Expects You to Have:
- Problemsolving skills
- Show/Demonstrate Empathy
- Professionalism
- MultiTasking skills
- Basic Computer skills
- Be a Team player
Embark on Your Journey with KnakAI Solutions
If youre ready to contribute to the transformation of customer service and be part of something truly groundbreaking we invite you to apply for the Customer Service Representative position at Etech. Please submit your resume and a cover letter explaining why you are the perfect fit to join our mission in elevating customer experiences. KnakAI is dedicated to building an inclusive team that transcends company lines where diversity is celebrated and all individuals are welcome.
Employment Type
Full Time
