Data Center Area Lead

We are looking for an Area Lead in Johannesburg South Africa!

Responsibilities

Responsible for ensuring all personnel at the site are trained and in compliance with customer requirements product support and Company policies. Will provide feedback on personnel performance and behavior observed to the Regional Manager.

Leads a team of highperforming crossfunctional personnel in delivery of contracted services support on a daytoday basis.

Fosters a culture of positivity and leads by example in establishing the cultural tenets of People First Ownership Mentality Quality and Partnership.

Accountable for the overall performance required to achieve the agreed customer support SLAs and effectively communicates the details of status issues problems successes and needs for the site.

Owns and manages the daytoday relationship with the customer at the site level. Assists the Regional Manager with overall account management as needed.

Oversees the planning and execution of site assessments builds transport inventory and deployments across the site. Will request from the Region manager the ordering of any supplies and equipment needed at the site.

Supports the Region Manager on performance and behavior issues. Requirements

Proven team leadership experience

Good cross functional communication skills.

Strong organizational skills and attention to detailthe ability to manage multiple projects and assignments simultaneously.

Excellent problemsolving skills.

Minimum Qualifications

A bachelors degree (or equivalent) and a minimum of three (3) years of related experience or five (5) years of server hardware deployment and IT Data Center Services.

Proficiency with Microsoft Office applications.

Good cross functional communication skills.

Strong organizational skills and attention to detail ability to manage multiple projects/assignments simultaneously.

Experience building processes project management and release schedules.

Excellent problemsolving skills.

Multilingual fluency a plus.

Location: Johannesburg South Africa