Bulter

Job Summary:We are seeking a polished and highly professional individual to join our cruise ship team as a Butler. As a Butler you will provide personalized and attentive service to our esteemed guests ensuring their comfort satisfaction and a memorable experience on board. Your exceptional attention to detail interpersonal skills and ability to anticipate guest needs will contribute to creating an extraordinary level of luxury and service.

Responsibilities:

1. Personalized Service: Provide personalized and anticipatory service to assigned guests attending to their preferences needs and requests throughout their cruise experience.
2. Guest Assistance: Greet guests warmly upon arrival escort them to their cabins and assist with luggage handling and unpacking if required. Offer information and guidance on ship amenities activities and dining options.
3. Dining Coordination: Arrange and coordinate dining reservations and special requests for guests ensuring a seamless dining experience. Communicate with the dining team to accommodate dietary preferences and provide a high level of service during meals.
4. InCabin Services: Maintain guest cabins to the highest standards of cleanliness and organization. Offer turndown service refreshments and amenities replenishment as per guest preferences and schedule.
5. Butler Services: Fulfill various guest requests such as arranging inroom dining providing garment pressing and shoe shining services organizing celebrations and coordinating special occasions.
6. Personal Shopping: Offer assistance with onboard shopping including escorting guests to boutique areas providing product information and arranging for purchases to be delivered to their cabins.
7. Entertainment and Excursions: Assist guests with entertainment options and onboard activities including organizing and coordinating reservations for shows excursions spa appointments and other recreational activities.
8. Communication and Coordination: Maintain effective communication with guests colleagues and various ship departments to ensure seamless delivery of services and timely resolution of guest inquiries or concerns.
9. Special Services: Provide additional services as required such as packing and unpacking luggage organizing private parties or gatherings and arranging for special amenities or surprises.
10. Discretion and Confidentiality: Maintain the utmost discretion and respect guests privacy ensuring the confidentiality of personal information and any sensitive matters.

Qualifications:

1. Customer Service Skills: Exceptional customer service skills with a friendly and polished demeanor. Excellent communication and interpersonal skills to interact with guests professionally and courteously.
2. Attention to Detail: Meticulous attention to detail to anticipate guest needs ensure accuracy in service delivery and maintain high standards of cleanliness and organization.
3. Discretion and Professionalism: Demonstrated ability to exercise discretion confidentiality and professionalism in handling guest interactions and personal information.
4. Multilingual Skills: Proficiency in English is required. Additional language skills are advantageous especially those commonly spoken by cruise ship guests.
5. Cultural Awareness: Cultural sensitivity and awareness to cater to a diverse international clientele understanding their preferences customs and dietary requirements.
6. Organization and Time Management: Strong organizational and time management skills to handle multiple tasks prioritize effectively and deliver services in a timely manner.
7. Flexibility: Willingness to work irregular hours including evenings weekends and holidays as required by the cruise ships schedule and guest demands.
8. Previous Experience: Prior experience as a butler or in a similar personalized service role in a luxury hotel resort or cruise ship setting is preferred.
9. ProblemSolving Abilities: Ability to think quickly adapt to changing circumstances and provide solutions to meet guest needs and resolve any issues or challenges that may arise.
10. Age Requirements: Must meet the minimum age requirements set by the cruise line for employment.

Remote Work :

No