Service Digitalization Specialist

About the department:

The Service Digitalization Department is responsible for the business planning for digital systems and for aftersales information construction and management. As well as managing and implementing the aftersales systems.

Main responsibilities:

• Responsible for building the operation and maintenance solution of the BYD European aftersales digital systems in order to ensure the stability security and reliability of the platform.
• Responsible for the daily upgrade and deployment of aftersales digital systems to ensure efficient unified and stable version release work.
• Perform trouble shouting on incidents and problems created by customers & key users. Support HQ team to continuously improve the quality of new releases.
• Responsible for deployment of monitoring platform & Tools. Regularly optimizing the monitoring processes and solutions.
• Develop and maintain local technical and business procedures related documentations.
• Provide Technical training to newly joined team members.
  
  

Qualification and requirements:

• Bachelor degree or above preferably in software engineering computer science communication engineering electronic information engineering and other related majors.
• Fluent English language skills.
• At least 2 years of experience in the maintenance/delivery of IT platforms related to the automotive industry such as DMS SAP WMS SAP CRM etc.
• Proficient in server hardware familiar with SQL Server MySQL or Oracle database. Good at performance optimization for databaserelated issues;
• Experience on Largescale server administration & database maintenance. Solid knowledge on network configuration and cyber security.
• Excellent logical judgement communication and organization skills independent problemsolving and decisionmaking skills.
  
  

We offer:

• Performance and experiencebased competitive remuneration pension plan.
• 25 holidays option to purchase 5 extra holidays.
• Commuting allowance.
• Department & companywide teambuilding events.
• An exciting opportunity to lead the European transition to Zero Emissions transportation and decarbonization of the economy.
  
  

Our Purpose is to build a zeroemission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team