Front Desk Agent

Are you a skilled Front Desk Agent seeking an exciting opportunity in the hospitality industry

An extraordinary opportunity awaits you at a prestigious 4* hotel based in Vienna Austria.

About the Hotel

Nestled in the heart of Vienna the hotel boasts a strong reputation for providing unparalleled service.

As a proud member of one of the worlds most distinguished hospitality chains it upholds a legacy of delivering extraordinary guest experiences.

Tasks

Responsibilities

Joining the Front Office team means embarking on a journey of personalized service.

The role encompasses:

• Efficient guest checkin and checkout processes ensuring a seamless experience.
• Providing personalized assistance throughout guests stays including offering expert advice on Viennas attractions dining and entertainment.
• Expertly managing cash transactions and handling guest concerns with professionalism and efficiency.
• Responsibly managing incoming calls and maintaining adherence to the hotel chain standards.

Requirements

Requirements

The hotel seeks individuals who embody its commitment to excellence:

• Exceptional interpersonal skills with fluency in both German and English.
• Prior experience in the hotel industry is preferred showcasing the ability to thrive in a guestcentric environment.
• A passion for exceeding expectations and creating memorable guest experiences.
• Strong organizational prowess and the ability to multitask effectively.
• Proven problemsolving skills and the ability to navigate challenges finding solutions.
• Proficiency in hotel management software and standard office applications.
• Adaptability to the dynamic nature of hotel operations.
• Currently based in Vienna Metropolitan area.

Benefits

Perks and Benefits

In addition to joining a team driven by mutual respect and a shared pursuit of excellence employees enjoy:

• Discounted rates at over 6000 hotels worldwide opening doors to unforgettable travel experiences.
• Opportunities for career advancement within the global hotel network offering exciting prospects for professional growth.
• Ongoing training initiatives for those eager to expand their skill set and progress in their careers.
• An annual pass for Wiener Linien transportation starting from the 13th month of employment facilitating seamless travel across Vienna.
• A competitive salary averaging EUR 2450 gross for 40 hours complemented by the attractive guest review bonus model with the potential for additional compensation based on qualifications.
• Indeterminate Contract.

If you are a proactive detailoriented individual with expertise in Front Desk operations and a passion for delivering excellent service we encourage you to apply.

About H Elevation

H Elevation is a Barcelonabased firm specializing in recruitment and hospitality consulting operating in Europe and LATAM providing tailored solutions for the dynamic hospitality industry.