Content Operations M....
Content Operations Manager
Posted on :
08-05-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Jobs by Experience
5years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
08-05-2024
Job Description
Company Information
The company is the leading provider of media intelligence solutions in APAC. We deliver realtime media monitoring and indepth communications analysis across all media channels industries and languages in the region.
Headquartered in Singapore the company is part of the worlds most globally diverse media intelligence agency. With people on the ground in over 40 countries across 5 continents the company delivers what matters when it matters most.
The companys service offering includes media monitoring and analysis across all media formats: print digital social TV and radio. Combining unrivaled human insights from our team of researchers and analysts with our proprietary AI technologies the companys solutions provide realtime valuable and actionable data presented with powerful visualizations and flexible reporting functions.
Job Description
You will be responsible for managing and supporting the growth of our traditional and social media content offerings. This position involves managing tasks related to thirdparty providers and content partners overseeing media list checks activations updates and orders while also ensuring the invoicing and profitability of thirdparty content. Key aspects of the role include building and sustaining relationships with content partners supporting project operations and client services troubleshooting content issues and ensuring timely and accurate content delivery to clients. Additionally you will be responsible for maintaining subscriptions pricing information and product updates for both inhouse and thirdparty content.
You will report directly to the Project Manager and work with the Client Services team to support content delivery and the onboarding of new clients and the daytoday management and optimization of client profiles.
As we are dealing with clients in the APAC region you are expected to have a strong command in the written language of English and any of the key Asian Languages (i.e. Chinese Malay Indonesian Vietnamese Japanese etc.). Shortlisted candidates will be required to undergo a language translation test.
Roles & Responsibilities
- Manage invoicing processes with thirdparty providers ensuring timely payments and monitoring volume and profitability.
- Support the onboarding maintenance updates order and cancellations of clients with thirdparty providers.
- Maintain accurate information on media lists pricing and onboarding processes from content partners or thirdparty providers.
- Troubleshoot issues related to content processing or delivery
- Ensure all clients receive their content on time and in the correct format
- Support in setting up newsgathering projects for the clients on the company s portal in accordance with the requirements provided
- Work closely with the Project Manager and the Client Services team to support the daytoday management and optimization of clients media monitoring profiles
- Review and optimise existing clients profiles to ensure the media intelligence gathered are relevant
- Manage and resolve tickets filed by colleagues in the APAC region
- Other duties as assigned by the Project Manager
Working Arangement: Hybrid
Requirements
- 23 years of experience in a similar role managing content product or project management or media intelligence.
- Strong project management capabilities
- Strong understanding of regional and local media landscape
- Attention to detail
- Strong problemsolving mindset
- Understanding of media monitoring industry is a plus
- Strong command in the written language of English and any of the key Asian Languages (i.e. Chinese Malay Indonesian Vietnamese Korean Japanese etc.)
- Strong written command in more Asian Key Languages is a plus
- Knowledge of Boolean operators is a plus
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
