Stay current with all hotel services as well as daily VIP requests and special events
Ensure orderliness and safety guidelines around the lobby and front door areas
Provide support to Management as required, in cases of emergency
Project a professional manner with an emphasis on hospitality and Guest service
Maintain a clean, healthy, and safety working area
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Shows presence in the lobby area acting as a point of reference for guests. Greets guests immediately with a friendly and sincere welcome.
Responds to inquiries with accurate information regarding hours of outlet operation, direction to local attaractions, or meeting rooms,car rentals and airline shuttle,etc accoring to individual.
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