Managed development and operations of a 24x7x365 real time analytics system responsible for identifying emerging outages from 130 million customer calls.
Value to business: financial impact 2.5 million for 4 hours of downtime.
Top 3 Must Haves:
3+ years of General Management and Operational Experience
2+ years of Business Analytics
2+ years of Demonstrated knowledge in cable technology and network operations (telecom background)
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