Senior Program Manager

WHAT WE DO

Founded in 2007 Growth Acceleration Partners (GAP) is a consulting and technology services company. We consult design build and modernize revenuegenerating software and data engineering solutions for clients. With modernization services and AI tools we help businesses achieve a competitive advantage through technology. GAPs remote integrated engineering teams use endtoend solutions to innovate and align with your business goals. We have 600 Englishspeaking engineers based in Latin America and approximately 20 U.S.based engineers. With some of the highest customer satisfaction scores in the industry GAPs focus is customer and employee success.

GAP is a womanowned company headquartered in Austin Texas. We are a valuesbased company focused on growing our people by investing in education onsite English classes and training in the latest technologies including AI data analytics and machine learning. Our goal is to provide solutions for our customers that help them achieve critical business outcomes while enabling our GAPSters and our communities to attain longterm success.

Position Profile

As a Senior Program Manager you will be responsible for leading complex multidisciplinary projects from conception through completion. You will manage crossfunctional programs that span across various departments within the organization ensuring they not only meet but exceed our strategic objectives. This role requires a combination of strategic thinking detailed planning and handson execution.

Responsibilities

• Lead and manage the execution of complex technical programs ensuring alignment with organizational goals and driving delivery to completion.
• Meeting and exceeding the standards for how we plan sequence size and track product development and engineering delivery. Drive clarity towards delivery.
• Collaborate with senior leaders and crossfunctional stakeholders to negotiate tradeoffs balance technical and customerfacing needs and deliver crisp and clear communication to ensure alignment or escalation as needed.
• Identify and manage project risks issues and dependencies and implement mitigation strategies.
• Diving deep to solve problems. Data logs system documentation design etc.
• Engage in architecture conversations and peer around corners to help teams understand the implications of design decisions.
• Act as a bridge between technical teams and nontechnical stakeholders translating technical concepts into understandable terms.
• Drive continuous improvement in project management processes and methodologies.
• Implement and evangelize Agile values and principles coaching teams on Agile culture and techniques.
• Mentor and coach team members on best practices in program and project management.

Qualifications

• BS/BA degree or higher or equivalent technical experience in Software. Engineering Computer Science Computer Information Systems (CIS) or Management Information Systems (MIS).
• Minimum of 7 years experience working in Software development with at least 5 years of proven experience as a Program Manager or similar role in a fastpaced. software engineering environment. Startup experience preferred.
• Experience assembling and managing crossfunctional schedules and risk plans in an agile environment.
• Experience with Agile Methodologies such as Scrum and Kanban.
• Experience with Jira and Confluence including Jira and Confluence administration experience.
• Technical fluency is expected; comfort understanding and discussing technology concepts driving tradeoffs and new opportunities with engineering team members.
• Strong understanding of software development methodologies and technical concepts.
• Exceptional communication and interpersonal skills.
• Problemsolving and criticalthinking abilities.
• Proficiency in project management tools and software.
• Experience with experimentation tools and methodology a plus.
• Preferred Certified Scrum Master (CSM) and/or SAFe certification.
• Developer background is a big plus for this position.

Bonus Qualifications

• Experience with SQL.
• Experience with the eventstorming process.
• Experience with Event Based architecture.
• Domaindriven design knowledge.

At Growth Acceleration Partners were an equal opportunity employer committed to building a diverse and inclusive team. We value everyones unique background and we provide equal opportunities regardless of race color creed religion sexual orientation gender identity age national origin disability marital status veteran status or any other personal right protected by law. We foster a culture of belonging and strive to provide a welcoming environment where everyone feels safe to contribute and grow.