Service Desk Analyst Plano TX Onsite Contract
Posted on :
02-05-2024
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Job Description
Job title: Service Desk Analyst
Job location: Plano TX
Job type: Contract
Job Details:
- Experience in a Service Desk Analyst role / IT Support in a global organization.
- Flexible for rotational shifts (between 5am to 5pm CST)/ Flexibility in shifting schedules
- Experience in delivering customer service through multiple channels including Inbound and Outbound calls chat and Selfservice.
- Experience Identifying and diagnosing issues and problems
- Proficient in supporting problem identification
- Windows XP 7 8 10 and Server PCs and MacOS support
- TCP/IP networking DNS and printer configuration
- Ticketing Tool ServiceNow Active Directory
- Networking
- Communication Skills
Employment Type
Full Time
Key Skills
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