Operations Lead
Posted on :
29-08-2024
Employer Active
1 Vacancy
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Job Description
- Monitor the service operations to ensure that they comply with SOKNA's policy , regulations and standards.
- Accountable for the quality delivered by the Field Coordinators team
- Supervise the Field Coordinators while providing the service on the ground and to be updated with the daily issues.
- Provide continuous performance evaluations for team members , vendors , and partners based on service quality delivered.
- Review expenses and activity reports about team's performance to ensure productivity and increase improvements.
- Suggest on ground changes and research new types of challenging cases that will generate new business opportunities.
- Build , supervise and coach team members.
- Responsible for team's performance evaluation and develop on boarding / training material
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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