Public Area Attendant

Company Description

Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.

Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.

Job Description

Public Area Attendant

As a Public Area Attendant at Hawar Resort, you will play a vital role in maintaining the cleanliness, appearance, and overall ambiance of our public areas. Your attention to detail, dedication to cleanliness, and commitment to delivering exceptional service will contribute to creating memorable experiences for our guests.

What Is In It For You

• Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!
• Ignite your skills with our cutting-edge Academies for rapid professional growth.
• Cultivate your talents and watch your career flourish, locally and globally.
• Drive change through impactful Corporate Social Responsibility activities.
• Immerse yourself in a vibrant work environment with extraordinary colleagues.
• Join us on a direct path to success as we skyrocket to new heights!
  

Key Responsibilities

• Clean and maintain all public areas within the resort premises, including lobbies, corridors, restrooms, pool areas, and outdoor spaces, to ensure they are pristine and welcoming at all times.
• Vacuum, sweep, mop, and dust public areas regularly to remove debris, dirt, and dust, and maintain cleanliness standards.
• Empty trash receptacles and replace liners as needed to ensure that public areas remain clean and tidy.
• Clean and sanitize restroom facilities regularly, including toilets, sinks, mirrors, and countertops, to maintain hygiene standards.
• Monitor and replenish supplies in public areas, such as towels, toiletries, and cleaning products, to ensure that guests have access to necessary amenities.
• Report any maintenance issues, safety hazards, or cleanliness concerns to the appropriate department promptly, and assist in resolving them as needed.
• Respond to guest requests or inquiries related to public areas courteously and promptly, and provide assistance or information as required.
• Adhere to all safety and sanitation standards and regulations, and follow established procedures and protocols to ensure a safe and healthy environment for guests and staff.
• Collaborate with other departments, such as housekeeping and maintenance, to coordinate cleaning and maintenance activities and ensure efficient operations.
  

Qualifications

• Previous experience in a similar role within the hospitality industry is preferred but not required.
• Strong attention to detail and a passion for cleanliness.
• Ability to work effectively in a fast-paced environment and prioritize tasks efficiently.
• Excellent communication and interpersonal skills.
• Ability to work independently with minimal supervision.
• Flexibility to work various shifts, including evenings, weekends, and holidays.