Key Account Manager

Follow your star!

Norda Stelo means North Star where the possibilities are endless in terms of innovation development and commitment.

Our vision is collective and our DNA is truly human!

The team behind the genius

Reporting to the Director of Sales and Marketing the Key Account Manager (KAM) will support the sales and client development of the Stelar solution and all other technology solutions developed by the Innovations and Solutions group. He or she will also maintain close relationships with clients while coordinating business development efforts towards the achievement of objectives.

The Key Account Manager monitors business opportunities and collaborates with various stakeholders (Segment Directors Managers external partners) to promote the full range of solutions that Norda Stelo Solutions offers its clients. In this capacity he or she shall:

• Generate sales of Stelar and other solutions;
• Take on a consultative role with clients in order to respond effectively to their business needs;
• Have indepth knowledge of new and existing clients as well as of the companys services and markets.

Our expertise is diversified what about you

• Participate in the planning and execution of sales of the Stelar solution and other solutions of the Norda Stelo Solutions group;
• Identify assess and detail client needs and prepare presentations of the solutions provided by Norda Stelo Solutions;
• Proactively monitors client satisfaction ensures renewal of agreements and reinforces the Norda Stelo Solutions footprint with clients;
• Stays abreast of business opportunities and generates demand for the companys solutions;
• Applies the corporate sales process and provides information on the various platforms (CRM and SGP);
• Collaborates in the implementation of the strategy for responding to a call for proposals and in the building of a supply team to bring a business opportunity to fruition;
• Participates in the drafting of proposals and the negotiation of contracts;
• Coordinates efforts with supply teams to ensure effective implementation of the solution;
• Keeps abreast of project performance (work in progress accounts receivable restrictions and margins) at client sites and takes action to achieve group objectives;
• Develops and maintains sound longterm business relationships with clients and maintains a network of contacts;
• Represent Norda Stelo at events conferences symposia etc.;
• Carries out any other tasks related to the scope of his/her duties.

Our musthaves

• Bachelors degree in engineering computer science or other relevant combination of education and experience;
• 5 to 10 years experience in a related field including a minimum of 3 years in selling software solutions (SaaS);
• Proficiency in Office suite software;
• Bilingualism required both written and spoken (French and English).

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Norda Stelo souscrit au principe daccs lgalit en emploi et encourage fortement les femmes les personnes issues de la diversit culturelle les personnes en situation de handicap les personnes appartenant aux communauts LGBTQIA2 les personnes autochtones et/ou les personnes appartenant un groupe traditionnellement marginalis poser leur candidature.

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