Job description:
The Network Support Engineer role is a midtosenior level technical role in the IT organization reporting to the Manager of Network Engineering. This position will be responsible for designing executing and supporting all aspects of the network and telecommunications environment including both IT and OT (field) networks physical and cloud network environments and a mix of industrial field locations as well as offices.
Target Responsibilities:
Daily monitoring of the reliability and availability of the Client data network and telecom environment. Design build and maintain networks including LAN WAN VPN Cloud cellular (M2M) and wireless. Maintain firewalls and other similar access controls including microsegmentation solution. Deploy and maintain 802.1x network access control (NAC). Maintain an accurate network inventory / CMDB and other network documentation. Participate in ITILcompliant change management process. Develop and maintain configuration standards based on cybersecurity policy and best practices. Participate in cyber security audits and remediation activities. Maintain network management monitoring and logging systems.
Minimum Requirements:
- BS in Information Technology Computer Science or a related field.
- Five years experience in networking cyber security system administration or telecommunications.
- Advanced understanding of network routing and switching concepts and protocols including BGP NEMO/DMNR client and sitetosite VPNs STP 802.11 wifi 802.1x authentication (NAC) and other related technologies.
- Ability to work independently as a team member or as a technical/project lead.
- Strong analytical diagnostic and problemsolving skills.
- Excellent written and verbal communication skills and the ability to interface effectively with a diverse user community.
- Ability to conduct research into issues and products as required.
- Ability to prioritize and execute tasks delegate responsibilities appropriately and make good decisions quickly.
- Selfmotivated and directed.
- Comfortable under highstress and exhibits poise and focus.
- Technical proficiency with the following vendor platforms:
- Aruba routing switching wifi and NAC.
- Cisco routing and switching.
- Azure and AWS virtual cloud networking.
- Palo Alto firewalls including SDWAN and NVA concepts and configuration.
- Guardicore microsegmentation / access control.
- Solarwinds network management platform.