Overview
The Ecommerce Executive plays a crucial role in driving the online sales growth of the organization. They are responsible for overseeing and managing the companys online sales and presence ensuring a seamless and engaging customer experience to maximize revenue and customer satisfaction.
Key responsibilities
- Develop and implement ecommerce strategies to enhance online sales performance.
- Manage the online product catalog including product descriptions images and pricing.
- Optimize website content and user experience to improve search engine rankings and online visibility.
- Analyze website traffic and customer behavior to identify opportunities for improvement.
- Coordinate with marketing teams to execute online promotions and campaigns.
- Monitor and report on key performance metrics such as conversion rate average order value and customer acquisition cost.
- Collaborate with IT and web development teams to ensure website functionality and performance.
- Handle online customer inquiries feedback and complaints providing timely and effective responses.
- Stay updated on industry trends and best practices in ecommerce and online retail.
- Manage relationships with thirdparty vendors and service providers.
Required qualifications
- Bachelors degree in Marketing Business or related field.
- Proven experience in ecommerce online retail or digital marketing.
- Strong understanding of ecommerce platforms and related technologies.
- Proficiency in SEO and web analytics tools to drive online traffic and sales growth.
- Excellent knowledge of online customer behavior and experience optimization strategies.
- Demonstrated ability to analyze data and draw actionable insights to improve online sales performance.
- Effective communication and interpersonal skills to engage with internal teams and external partners.
- Ability to multitask prioritize workload and meet deadlines in a fastpaced environment.
- Detailoriented with strong organizational and problemsolving abilities.
- Experience in managing online promotions campaigns and social media marketing is a plus.
seo,analytics,sales growth,e-commerce