ACCOUNT DIRECTOR

Key Knowledge and Execution Areas

• Maintain an outstanding knowledge of insurance and claims processing including the incentives that drive the bottom line for the insurance industry claims departments.
• Build and maintain the clients reputation and relationships within the industry.
• Become a trusted member and a thought leader in the motor and general insurance community.
• Innovative thinking making it happen and finding solutions when uncertainty arises.
• Learning and working with others we are a collaborative team we like to think in terms of options and outcomes and making a decision then moving forward quickly.
• Execution our model is well established youll be responsible for strategically
• tailoring the model for Malaysia and also directly involved in execution. You will be directly accountable for our success.

Reporting to the General Manager your duties will be:

• Increasing the number of vendors (Primarily insurers) and the overall amount of inventory put to auction each month.
• Developing sustaining and selling in the concept of a Malaysiawide shared insurance claims assessment center.
• Building a preintake and sales Support team to service the buyers creating an easy transfer of ownership service between our vendors and buyers.
• Deliver outstanding customer service to both vendors and buyers to ensure we achieve maximum returns on every vehicle put to auction.
• Make Pickles Asia an indispensable part of our customers business operations and create barriers to entry for competitors.

Other Essential Duties and Responsibilities

• Monitor and control all preintake of vehicles and ensure prompt completion of extracting vehicles from repairers to yard Complete preauction activities including valuation work lotting preparation and order reserve review and recommendation marketing activities (including showcasing marketing work to vendors)
• Complete all postauction reporting activities including offer/sale recommendations explanations of success or anomalies vender vs. auction trend reporting.
• Conduct monthly reporting with vendors quarterly account reviews (vendor vs.industry trends) cost reduction advisory industry knowledge sharing and takingvendor feedback to the company.
• Maintain a client relationship log in the company CRM and submit monthly sales reports to the Executive team.
• Ensure all vendor and buyer requests and complaints are responded to promptly politely and in accordance with Pickles procedures.
• Assist in training and development of staff in specific vendor requirements.
• Assist in the auction process to maximize vendor returns.
• Report on relevant sales issues at the fortnightly Departmental Managers meeting

Key Performance Indicators

1. Volume of vehicles sold each month
2. Clearing preintake vehicles with a success rate of 90% acceptance within 2 months average
3. Developing a vehicles assessment center and making it work with insurance consignors
4. Signing up new insurance consignors

Work experience preferred:

1. Have work experience with the Motor Claims department in Insurance companies
2. Have excellent PR skills.
3. Have good skills in Microsoft Excel Power Point and Word
4. Good communication skills in English.
5. Passionate about making a positive impact to the company and for clients.

Remote Work :

No