Waiter
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Job Description
- Greets and serves each guest with a friendly and courteous attitude
- Ensures understanding of daily specials, internal promotions or menu changes
- Ensure efficient, smooth communication between BOH and FOH
- Delivers food/ beverages in a timely manner without any delay to enhance table turnaround times
- Seeks to minimize food wastage, spillage and breakage at all times
- Clears table, cutlery, plates as per service sequence supported by the runner
- Assists in keeping the restaurant clean and safe
- Follows all cash handling procedures and policies
- Reports on duty on time in correct uniform/ grooming standards
- Adheres to set HACCP, ISO guidelines and food safety standards at all times
- Escalates any customer complaints/ issues immediately to Senior Management or direct line management for prompt resolution Others Analysis People Management
- Trains runner on correct service standards, hygiene guidelines
- Knows and memorizes the seating chart/ outline
- Understands key functionalities of MICROS system
- Participates in functions and activities with other outlets when required
- Knows and recalls provenance, ingredients per menu items
- Advises BOH on customer’s food intolerance
Employment Type
Full Time
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
