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You will be updated with latest job alerts via emailSales & Service Manager ( Qatari Nationals)
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The role purpose is assist the branch manager to plan direct control sales and services specifically to lead WPB teams and exceed targets set for the segments and to ensure excellent quality services is provided and cross sell opportunities are maximized while maintaining the required controls.
To support the Branch Manager in the delivery of customer driven service and sales efficiency of service capability operational quality and control of costs to meet the branch plan. This will be achieved by continually improving the standards of customer driven behavior and by delivering a robust service and sales culture through the following.
In this role you will:
o By directing/coordinating/monitoring/reviewing sales and referral activity analyzing resource requirements monitoring overheads and implementing measures to increase productivity
o By daily monitoring of SSO activity levels in conjunction with the Sales and Service Staff action planning where appropriate
o By recognizing & developing opportunities for crosssales
o By ensuring a consistently high level of customer service through seeking ways of streamlining and improving turnaround times by effectively dealing with customer complaints and achieving ongoing improvement in the Customer Satisfaction Rating
To be successful in the role you should meet the following requirements:
Full Time