Account Manager - Delivery Hero

Role Summary

Our account managers are responsible for developing the business through restaurant partnership and maintaining a longterm relationship. They would handle profitability growth advertisement sales operations menu quality promotions negotiations of various existing and new services provided by talabat as well as other special account management ad hoc projects as per standards set. All this will be managed through data driven insights industry knowledge inhouse research and development to ensure the growth of our partners.

Whats On Your Plate

• Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue profitability and market share

• Own full performance of your portfolio from sales performance to instore operations to marketing and growth strategies and providing everyday support

• Assist in the resolution of operational issues and development of robust plan by collaborating with various internal departments

• Ensure menu quality index price parity vendor funded deals and drive affordability

• Optimize the restaurant content (minimum order amount Delivery time)

• Building new commercial relationships by renewing the existing contacts through offer renegotiating preferred partnerships and upselling to new profitability levers

• Upselling new services to our existing restaurants such as logistics as a service tPro and various loyalty programs

• Automate and digitalize vendor experience by pushing for vendor portal adoption self service and self booking through talabat vendor dashboard

• Cultivate unique solutions through data and analytical tools

• Maintain accurate records of all sales and prospecting activities including:

• Revenue generated

• Revenue lost

• Ad revenue performance

• Monthly performance reviews

• Affordability

• Vendor portal adoption

• Self service and bookings

What Did We Order

• Bachelors Degree within Business Administration or any other related field

• Minimum of 3 years experience within Sales

• Negotiation Skills

• Ability to meet deadlines and be flexible in working

• Fluent in both languages Arabic and English

• Communication skills (Written and Verbal)

• Data analytics and visualization

• Excel Skills

As the regions leading local tech organization were proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004 and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook local knowledge with global expertise. It also allows us to innovate create and bring new technologies for the betterment of the MENA region such as qcommerce sustainable packaging cloud kitchens autonomous delivery vehicles robots and drones.
We deliver across 9 countries with more than 4500 employees! Our food delivery business works with over 27000 brands and almost 50000 branches.
Our qcommerce concept talabat mart (121 Stores) now delivers groceries to customers in Bahrain Iraq Egypt Jordan Kuwait Oman Qatar and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group the worlds leading local delivery platform operating in 70 countries worldwide