Collegiate Accommodation Service Manager at Oxford University

Would you like the opportunity to take a leading role in improving the student experience

Are you looking for a new challenge where you can be the driving force in shaping a new service to Oxford students

If so this is a unique opportunity working for both the University and colleges to take up the reins of a brandnew service.

You will be based in the central Estates Services but working across the city with all colleges.

The Collegiate Accommodation Service Manager has been set up to support graduate students in finding accommodation in the University and across all the colleges. We are looking for the right person to grow the service over the next three years with an eye on how it can further support the journey of Oxford students in relation to their accommodation.

Tasks

Based in Estates Services but working across all colleges the Collegiate Accommodation Service Manager will work with Accommodation Managers in colleges as well as the Graduate Accommodation Service in Estates to ensure that students are able to find accommodation that meets their needs when their own college is full.

The manager will report to college and University committees on the performance of the service and propose ideas for growth and improvement.

Requirements

Do you have a thorough understanding of student accommodation including insight into the challenges faced by students

Do you have the motivation to pick up the service in the pilot stages and grow it in line with the needs of the University and its colleges

Can you engage multiple stakeholders and develop strong working relationships

Can you work to and develop robust standards and KPIs

Do you have a desire to work within and promote a culture of customer service and continuous improvement

If so we want to hear from you.

Benefits

As an employer we value the wellbeing and development of all our employees. We offer a comprehensive range of benefits including:

• Great opportunity to start a new service and working across all the colleges
• Opportunity to make a difference within the student community promoting great accommodation service
• Opportunity to work in some of the most historic buildings in Oxford and benefit from the facilities available.
• You will be part of a collaborative and forwardthinking team dedicated to excellence
• 30 days of annual leave (excluding public holidays)
• Hybrid working arrangements for a healthy worklife balance.
• Extensive personal and professional development opportunities
• Supportive childcare services for working parents and guardians
• Generous family leave for pregnancy adoption paternity and shared parental leave
• Excellent contributory pension scheme for your financial future
• Salary sacrifice scheme for additional savings
• Subsidised sports centre membership to promote wellbeing
• Cycle loan scheme to encourage sustainable commuting
• Discounted bus and transit travel

In addition you will have access to a vibrant community with social groups and sports clubs fostering an inclusive atmosphere.

How to Apply:

To apply for this position please submit the following documents as part of your online application on

• Covering letter/supporting statement
• Curriculum vitae (CV)
• Contact details of two referees (only contacted if you are successful)

Only applications received before noon on Tuesday 30 April 2024 can be considered.

Interviews will hold in the week commencing 13 May 2024.

Dont miss this chance to be part of our dedicated team!