Jira Adminstrator mwd

Position Description

The Jira Administrator will be responsible for installing configuring maintenance administration and enhancement JIRA Software JIRA Service Desk Confluence and key 3rd party addons.

Aufgaben

Key Responsibilities & Job Function

• Support/maintenance and development for JIRA Software JIRA Service Desk Confluence administration including creation and management of custom complex projects workflows security schemes custom fields dashboards and reports configurations
• Suggest and implement highlevel architecture across multiple companies and instances of Atlassians products internal and for endcustomers
• Manage users & permissions in accordance with companys policies workflows.
• Create and maintain detailed technical and user facing documentation
• Install manage and administer Jira addons plugins and extensions
• Support and resolve issues as they arise with JIRA Projects and Confluence
• Experience building collaboration spaces in Confluence. Execute assigned system validation test cases to maintain a validated system state for JIRA/Confluence.
• Perform requirements gathering business process workflows and process improvement for JIRA/Confluence workflows and processes in place identifying where functionality can/cannot meet user requests
• Conduct training for employees and new hires on JIRA and Confluence regarding how to use the tools new functionality etc.
• Develop and maintain training materials
• Create maintain and support dashboards and advanced dashboards and reports for different roles/users
• Required experience with Jira DataCenter Jira Service Desk Confluence
• Create manage and support all administrative functions associated with the Atlassian product suite
• Create complex JIRA workflows project workflows field configurations screen schemes permission schemes and notification schemes
• Gather requirements for business processes and determine ways to optimize and improve JIRA/Confluence setup and workflows as well as identify where functionality needs to improve to meet user requests
• Promote adoption and best practices in accordance with the Atlassian user community
• Refine and streamline implemented Jira processes
• Troubleshoot issues communicate with process owners and continue to improve support processes
• Working with Agile projects and processes with multiple crossfunctional teams

Qualifikation

Required Skills and Experience

To perform this job successfully an individual should have abilities in the following areas:

• Jira Administrator certification
• 3 years of Jira Software Jira Service Desk and Confluence software administration experience
• 3 years of Atlassian products such as Jira and Confluence such as JIRA Software Jira Service Desk Confluence and key 3rdparty addons
• Experience in improving Atlassian security access permissions for JIRA projects and Confluence spaces
• Work with JIRA filters reporting dashboards workflows fields and JIRA administration
• Communicate and share knowledge with internal and external stakeholders at all levels
• Ability to write custom JQL (Jira Query Language)
• Ability to construct custom dashboards using various filter types in JIRA
• Ability to construct Confluence pages and integrate JIRA projects with Confluence pages
• Experience in performing Atlassian installations migrations and plugin installation
• Ability to work in a collaborative team environment
• Strong analytical and problemsolving skills
• Strong interpersonal skills to communicate with stakeholders and software development personnel
• Accustomed to operating using Agile Lean and SAFe principles
• Knowledge of change management methodologies used to drive organizational change

Benefits

Benefits:

• Varied work in a highly motivated team
• Numerous opportunities for professional and personal development
• Employee events
• Employee mobile phone
• Medical insurance
• Private pension

Who we are:

Medialine is an international IT service provider with a German headquarters and a branch office in Bucharest Romania. We deliver IT&C infrastructure solutions managed services and business software for the European market. We are running 9 data centers in Germany Austria and Romania and offering cloud infrastructure and managed services for business customers. Our customers are enterprises like manufacturers industrial retail and distribution organizations. In Bucharest we are a small but expanding team and we are looking for motivated people at all levels. Our office is located in Bucharest and we offer a modern and cozy workplace environment at ONE Cotroceni Park. As Medialine Group we are a DellEMC Titanium Partner Microsoft Gold Certified Partner VMware enterprise solution provider and Veeam Gold Partner.

Wir freuen uns auf Sie!