DevOps SysAdmin

SHITF: Morning Shift

ROLE: will provide afterhours support and monitoring for my platform team.

EXCELLENT ENGLISH COMMUNICATION NEEDED

JOB SUMMARY

• The platform engineer is responsible for deploying troubleshooting and maintaining platform resources (infrastructure networking infrastructure as code).
• The platform engineer will be required to perform application server database maintenance and data analysis as well as creating health and monitoring reports.
• The person in this position will be required to lead and participate in projects prioritize and plan their work and work of others.
• The Platform Engineer will also be an active partner in working with the business to provide value through technology.
• The person in this position demonstrates an ability to manage ambiguity applies knowledge of the business to advance organizational goals and comfortably navigates complex policy people and processrelated organizational dynamics.

ESSENTIAL FUNCTIONS

(In order of importance)

• Responsible for deploying maintaining and troubleshooting core business applications including application servers associated hardware or endpoints and databases.
• Responsible for installing and configuring software as required.
• Responsible for performing system maintenance monitoring system activity gathering system statistics follow up on reported errors and alarms.
• Responsible for providing afterhours on call support for production emergencies and escalating issues.
• Proactively analyzes system for finding root cause of issues as well as analyzing existing and new use case configurations
• Responsible for maintaining and improving all application and database monitoring
• Proactively seeks systems improvements by performing regular performance monitoring and capacity analysis; recommend systems upgrades and hardening as appropriate.
• Responsible for documenting all issues and resolution steps using the help desk ticketing system.
• Provide technical mentorship to team members by providing SME expertise.
• Responsible for maintaining inventory of all hardware and software resources and parts.
• Works on crossfunctional projects with other IT groups
• Oversee and work with outside vendors and other business units as needed.
• Responsible for leading and participating in project activities such as software rollouts systems upgrades and hardware replacement.
• Responsible for application troubleshooting / escalated desktop support responsibilities where applicable
• Works with key stakeholders to deliver business value using creative and effective approaches.
• Other duties as assigned

QUALIFICATIONS

Bachelors degree from accredited fouryear college or university; plus 34 plus years related experience and/or training; or equivalent combination of education and experience.

• Cloud Best Practices and proven experience
• AWS Certifications is a plus
• Terraform or similar infrastructureascode experience
• Boomi or similar integration platform experience
• Strong scripting/automation experience
• Container and Container platform experience (i.e. Kubernetes or similar)
• API Management experience (i.e. Apigee or similar)
• Excellent customer service skills
• Selfstarter with dedication to quality and ability to work with minimal supervision
• Ability to manage multiple tasks and prioritize work accordingly
• Strong analytical skills with the ability to gather and process substantial amounts of data
• Strong presentation documentation and communication skills
• Experience working in a structured processdriven environment utilizing an ITSM ticket tool
• Advanced knowledge of TCP/IP networking and related network services (i.e. DNS SMTP DHCP etc.)
• Extensive knowledge of Active Directory concepts and administration
• Some experience with the ability to manage and troubleshoot Windows environments preferred.
• Some experience with the ability to manage and troubleshoot Linux environments preferred.
• Programming experience a plus but not required (.net c# powershell)
• DevSecOps experience is a plus
• Clear and concise communication
• Ability to follow instructions and facilitate troubleshooting sessions.

CERTIFICATES LICENSES REGISTRATIONS*

• Certifications specific to System Administrator area of focus are a strong advantage but not required (MCSE/MCITP CCNA etc.)