The Housekeeping Coordinator is responsible for coordinating back-end operations, communicate to relevant department on job orders, attends to guest request, you will coordinate the daily housekeeping operation and collaboration with Front Office and Guest Relation Teams. To take responsibility for cost management to meet operational profitability. He/she must enjoy multi-tasking and is able to work independently, performing a wide range of complex and confidential administrative duties to support housekeeping.
Responsibilities and essential job functions includes but are not limited to the following:
Effectively communicate the administration and operational requirement of work in Housekeeping
Organize and implement administrative systems & procedures, and perform necessary support duties
Serve as a principal source of information for the team
Prepare and maintain your department’s records
Handle all calls for the department and ensures all messages, information and requests are communicated promptly and accurately.
Process requests and delegates work assignments in a timely manner.
Proactively addressing any day-to-day operational concerns.
Take a lead role in the coordination of all Housekeeping concerns and activities.
Maintain complete knowledge of all Housekeeping services, outlets, hotel areas features and hours of operation.
Keep a complete updated inventory of linen and housekeeping supplies.
Order supplies as needed in coordination with management
Generate various operational reports for the coordination of the Housekeeping department.
Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.
Follows all policies and procedures ascertained by the hotel.
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