Hotel Sales

Hotel Sales Representative

Overview:

Key Responsibilities:

• Identify and pursue new sales opportunities to meet and exceed revenue targets
• Build and maintain strong longlasting customer relationships
• Develop and execute strategic sales plans to expand customer base
• Conduct market research to identify trends and opportunities
• Collaborate with other departments to ensure guest satisfaction and enhance the overall customer experience
• Provide timely and accurate sales reports and forecasts
• Negotiate contracts and handle pricing and discounting
• Participate in trade shows and networking events to promote the hotel
• Respond to customer inquiries and resolve complaints in a timely and professional manner
• Stay updated on industry trends and competitors activities
• Contribute to the development of promotional and marketing materials
• Attend sales meetings training and workshops to enhance sales techniques
• Utilize CRM systems to manage customer information and track sales activities
• Collaborate with the marketing team to develop sales campaigns
• Monitor and assess sales performance and recommend improvements

Required Qualifications:

• Bachelors degree in Business Administration Marketing or a related field
• Proven track record in sales and exceeding targets
• Strong understanding of the hospitality industry and market dynamics
• Excellent communication and negotiation skills
• Ability to work independently and as part of a team
• Customerfocused and resultsoriented mindset
• Proficiency in CRM software and Microsoft Office suite
• Exceptional time management and organizational skills
• Attention to detail and ability to multitask in a fastpaced environment
• Problemsolving skills and the ability to handle challenging situations professionally
• Flexibility to travel as required
• Proven ability to build and maintain strong customer relationships
• Demonstrated ability to adapt to changing market conditions and customer needs
• Understanding of sales techniques and familiarity with different sales methodologies
• Ability to analyze data and develop insights to drive sales strategies

sales,customer service,negotiation,communication,market research