Inside Sales Executive - DHL

Inside Sales Executive

Would you like to be part of the most international company in the world A company operating in more than 220 countries worldwide and has been pioneering crossborder express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding Freight (DGFF) is the Groups air ocean and road freight specialist. We offer standardized transport as well as highly specialized endtoend solutions to customers in a wide range of industries globally.

DHL Global Forwarding has an opening for Inside Sales Executive in Qatar. In this role as the Inside Sales executive you will have to win retain and develop new Business for overall sales development. You will have to target existing customers and generates additional revenue by increasing share of wallet and by selling value added services. You will also help to gather customer and market information to build a customer prospect database.

Join us in connecting people and improving lives!

In this Inside Sales Executive position:

• As a Sales Executive you will have successfully deliver on both target and high customer satisfaction measures
• You will develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.
• You will have to respond to customer enquiries/complaints.
• You will manage a defined portfolio of potential customers and wins them for a lasting business relationship with DGF.
• Responsible for establishing customer profiles and customer needs.
• You will also have to highlights to Sales Manager on observations of market dynamics for example competitors behavioral patterns.
• You will have to maintain and support interdepartmental relationships.
• You will collaborate with colleagues across the organization to achieve shared goals.
• You will develop sales plan/strategy/activities to achieve target budgets.
• In terms of process you will be responsible for conducting high quality presentation of the entire range of standardized products to customers.
• You will develop target lists of new business and continuously review and update.
• You will have to establish and present customized offers to customers.
• You will use good negotiation skills with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures.
• You will have to adhere to approved credit limits granted to customers and enforce previously agreed payment terms.
• You will prepare and realize planned sales calls.
• You will be responsible for product targets for budgeted growth in new and additional business.
• You will secure/collect all necessary information to assess credit worthiness of potential customers support receivables functions.
• You also will have to ensure that the customer commitments are clearly communicated to respective operations clear business set up process.
• You will report activities quotes sales calls and other information through customer database system i.e. Danzsale.
• You will perform roles and responsibilities in compliance with company policies procedures and instructions.

Now heres what we need from you.

• Less than 13 years of experience within the logistics and/or freight forwarding industry.
• Bachelors Degree or relevant Industry Experience.
• Experience in sales environment with proven record advantageous.
• Outstanding communication and negotiation skills and the ability to focus on outcomes.
• Knowledge of Pack Microsoft applications

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding

We are part of Deutsche Post DHL the worlds leading logistics provider with operations in over 220 countries. Visit our career site on the web at confidential

Our TOP EMPLOYER prestigious certification attests to our bestinclass efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than 30000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People improving lives.
Our Values: Respect & Results
Our Goals: Employer Provider and Investment of Choice Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status and other legally protected characteristics.