ServiceNow Administrator

Ratepay is a leading financial technology company specializing in providing innovative payment solutions for online businesses. With a mission to simplify payment processes and enhance the shopping experience for customers Ratepay empowers merchants to optimize their payment strategies and drive business growth.

Founded with a focus on innovation and customer satisfaction Ratepay offers a comprehensive suite of payment solutions tailored to the needs of modern ecommerce businesses. From flexible installment options to seamless checkout experiences Ratepays solutions are designed to increase conversion rates reduce cart abandonment and foster longterm customer loyalty.

At Ratepay we understand the importance of security and compliance in the payments industry. Our systems are built with robust security measures to protect sensitive data and ensure compliance with industry standards and regulations. Additionally our team of experts stays abreast of emerging trends and technologies to continuously enhance our offerings and stay ahead of the curve in the rapidly evolving fintech landscape.

Tasks

The Servicenow Administrator at Ratepay holds a pivotal role in the administration and development of ServiceNow alongside corporate IT systems. Key responsibilities include the oversight of ServiceNow administration network administration firewall management and coordination with service partners

Requirements

What you bring along

• ServiceNow Administration: Managing major release updates application management monitoring instance health bug/script fixing vulnerability assessment MFA/SSO implementation data import/export and API connector maintenance.
• Security Skills: Ensuring operational safety across all IT systems and networks.
• Network Administration: Administering and managing HPE Aruba/Comware and Meraki Networks.
• Firewall Management: Administering and managing PaloAlto Cluster Firewall Vmware NSX and Watchguard.
• Service Provider Management: Overseeing external service providers including cost control feature development incident coordination and project management.
• License Management: Managing licenses efficiently to ensure compliance and optimal usage.

Desirable Skills

• Microsoft Skills: Microsoft administration experience especially in Active Directory and PowerShell scripting.
• Experience with ServiceNow APIs: Proficiency in working with APIs in ServiceNow with experience integrating with Atlassian SAP or Salesforce systems.
• JavaScript: Proficient in JavaScript with the ability to develop and customize solutions within the ServiceNow platform.
• Database Knowledge: Experience with databases within the ServiceNow environment including database management and optimization.

Benefits

Stability & Innovation: Become part of a dynamic fintech company that is transforming the financial industry through innovation and technology.

• Ratepay is part of the NEXI Group one of the biggest financial groups in Europe

Team & Culture: Work with a diverse and talented team (we have 40 nationalities!) committed to pushing boundaries and setting new standards.

• Regular company and team events (summer party allhands guest speakers conferences & events)
• Community Connect you have the chance to get involved in one of our social projects as part of our sustainability initiative
• Brand new super modern office in the heart of Berlin for collaboration

Growth: Unlock endless opportunities for professional development and advancement as you drive fintech excellence.

• Free language learning opportunities for those who want to improve their English or German
• Access to learning platforms to attend conferences for example. And if included in your P&D goals you can attend additional training sessions
• Personal Development Plans your career progression is taken seriously with us

Flexibility: We offer flexible working hours and hybrid working options to balance work and family life.

• Become a digital nomad: Work with Ratepay from any EU country for up to 3 months per year
• Ratepaw community: Our office has a floor which is dogfriendly. So bring your pawsome pet to work when needed

Rewards & Health: Enjoy a competitive salary and benefits package that reflects your expertise and contributions.

• 28 vacation days
• Generous private pension scheme
• Flexible benefits You have a monthly budget of 30 euros to choose between several benefits for example public transport subscription grocery stores voucher sports clubs and many others
• Access to a corporate benefits platform where employees can get great discounts and offers for a range of online shops and activities
• Seasonal vaccinations health checks and eye exams
• Employee Bereavement plan