Systems Engineer

Crafting Mortgage Futures: Join a Global Career Movement

Discover the pinnacle of mortgage excellence with our client Evergreen Home Loans. Renowned as a trailblazer in the industry theyve garnered prestigious awards including being named one of the 100 Best Companies to Work For and a Great Place to WorkCertified company. At Evergreen they dont just offer mortgages; they craft futures fueled by the belief that homeownership changes lives. Their commitment to delivering On Time and as Promised has earned them recognition and trust across communities. Join our clients team and experience the unparalleled satisfaction of empowering individuals and communities through homeownership. With Evergreen youll not only excel in your career but also be part of a movement thats shaping the future of mortgages one relationship at a time.

A Preview of Your Role

Be part of our client s team as a Systems Engineer where youll provide toplevel customer service diagnose hardware and software issues and maintain AWS EC2 virtual machines. Collaborate with colleagues to solve system problems analyze data and research new technology to enhance our systems and network configurations.

Crafting Futures: Your Mortgage Systems Journey

• Demonstrate toplevel customer service skills.
  
• Diagnose hardware and software problems and replace defective components.
  
• Build monitor and maintain AWS EC2 virtual machines.
  
• Maintain and administer computer networks and related computing environments including hardware systems software applications software and all configurations.
  
• Plan coordinate and implement network security measures to protect data software and hardware.
  
• Operate master consoles in a Windows environment to monitor the performance of computer systems and networks and coordinate network access and use.
  
• Perform routine network startup and shutdown procedures and maintain control records.
  
• Design configure and test computer hardware networking software and operating system software.
  
• Recommend changes to improve system and network configurations and determine hardware or software requirements related to such changes.
  
• Collaborate with other System Engineers and System Administrators to solve existing system problems.
  
• Monitor network performance to determine necessary adjustments and anticipate future changes.
  
• Work with IT Service Desk Support to find and troubleshoot networkrelated issues.
  
• Gather data on customer needs and use it to identify predict interpret and evaluate system and network requirements.
  
• Analyze equipment performance records to determine repair or replacement needs.
  
• Maintain logs related to network functions maintenance and repair records.
  
• Research and implement new technology or recommend its implementation.
  
• Occasionally travel to branches if requested.
  
• Occasionally perform special projects and other assigned duties.
  

Requirements

• Organized efficient and serviceoriented; attentive to details.
  
• Proficient in tracking and maintaining accurate logs and records.
  
• Possesses strong interpersonal skills for effective collaboration.
  
• Demonstrates autonomy in project work.
  
• Exhibits good judgment motivation and diligence.
  
• Works well with associates clients and vendors.
  
• Communicates effectively.
  
• Maintains neat clean and healthy work habits.
  
• Advanced knowledge of Microsoft:
  

• Onprem Active Directory
  
• Microsoft 365 Admin Center and Apps
  
• Servers from 2016 to current
  

• Familiarity with Azure:
  

• Entra ID
  
• Blob Storage
  
• Defender
  

• Expertise in network and switching configurations and maintenance:
  

• VLANs IP subnetting static routing and OSPF
  
• Experience with 802.1X a plus
  

• Knowledgeable about Palo Alto Networks:
  

• Palo Alto NextGeneration firewalls and Panorama
  
• Prisma Access GlobalProtect VPN
  
• Prisma SDWAN
  

• Proficiency in Amazon Web Services:
  

• VPC
  
• EC2s
  
• WorkSpaces
  
• Optimization and Cost Management
  

• Skilled in virtual phone systems and configuration:
  

• Zoom preferred
  
• IVR
  

• Experience in enterprise backup administration.
  

Benefits