Project Manager

Supports development and implementation of solutions to improve processes for belowthewing activities and airport tools. Successful candidates will work collaboratively across the organization including the operational teams in the field to ensure project and initiatives are executable for frontline teams. This role includes experiences across the ramp airport journey including planeside transfer and sortation of bags and during IRROPs scenarios.

Collaboratively support key projects that improve the employee experience and drive customer satisfaction within the airport experience

Design and deliver solutions that bring an innovative approach and consider practical limitations

Manage project timeline and budget commitments effectively

Support testing strategy for new processes and tools

Keep leadership informed of project health through regular status updates and contribute in the development of executive level presentations

Regularly spend time in the field to gauge operational needs and build relationships with AO leaders to ensure priorities are appropriately aligned

Collaborate with training change management and communications teams to develop and deploy informative and actionable materials to support project updates and deployments

Required

Strong verbal and written communication skills

Microsoft Office and analytical skills

Demonstrate agility managing through ambiguity and be adaptable in the face of change

Strong business acumen

Preferred

Demonstrated project planning and execution

Required

Bachelors Degree or equivalent work experience

Required

2 years of operations experience and/or project management experience

International travel required

Required

Airport Operations