Provide ongoing application support and be involved in various stages of the SDLC.
Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
Involvement in regular application maintenance activity such as capacity planning application monitoring and prepare documentation for the same
Involvement in the system integration testing phase prior to implementation.
Plan and coordinate enduser training for any system implementations or enhancements.
Liaise closely with business users and build good rapport.
Liaise closely with other team in implementation application testing supporting application patches and upgrades in accordance with project methodologies and policies.
Support the team in defining project requirements tracking and documentation.
Provide 24/7 primary application maintenance support.
Requirements / Qualifications
1 3 years experience in developing implementing and maintaining IT systems
Diploma/Bachelors degree in computer science or other highly technical scientific discipline
13 yrs of Technical / Application Support experience on multi technology platforms
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