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Salary Not Disclosed
1 Vacancy
at Catawiki we come across exceptional objects such as these every day.
Catawiki is the leading online marketplace to buy and sell special objects. We offer over 75000 special objects in auction every week each reviewed and selected by one of Catawikis hundreds of inhouse experts specialised in Art Design Jewellery Fashion Classic Cars Collectables and many more.
Weve sold 10 million unique items to date and its our mission to become the worlds most popular auction destination for special objects.
Were an innovative pioneering and fastgrowing scaleup. If you think you can make a difference to our team go ahead and apply.
Being the largest online auction platform for special objects in Europe we strive to provide staff with the IT tools education advice and support needed to do their best work. We use our knowledge of technology to help Catawikians build the most popular destination for special objects across the globe. Provide staff with the IT tools education advice and support needed to realise Catawiki company goals.
As our IT Support Specialist you will support your Catawiki colleagues (Catawikians!) by classifying and resolving their IT support tickets through chat email and phone. When you reach the limits of your knowledge you work with your colleagues to see the problem through to resolution.
What do the problems include You are the first point of call for issues with laptops mobile phones and account access as well as the wider technology infrastructure including video conferencing tools printers WiFi and software licensing. Youll be updating the IT knowledge base with your learnings.
We are a fastgrowing company and you will play a critical role in providing hardware and accounts to new employees as well as arranging hardware replacements and returns. When a person leaves Catawiki you securely offboard their accounts and hardware.
You will work 5 days a week and are flexible to starting or finishing outside of usual office hours to support our SE Asia colleagues.
Your main tasks will include:
This role would be ideal for someone wanting to make a start in their IT career. Our ideal profile would look something like this:
A proactive and versatile IT enthusiast with (or studying for) a Bachelor degree in a related field around 1 year of relevant work experience excellent interpersonal and communication skills and fluency in English. We require experience with macOS and knowing how to troubleshoot mobile devices (Android / iOS) you will also have experience with:
This is your chance to join our mission to fulfill peoples passions as part of a young and dynamic organization. Youll be part of an enthusiastic highly motivated team of 800 Catawikians.
Additionally you can expect:
We want to help you celebrate special occasions in life by:
Please note that our benefits offering changes depending on which country you are employed in. For our countryspecific offering please ask your recruiter.
Catawikis eclectic team represents an international and intergenerational mix of people from different professional and cultural backgrounds. We foster an inclusive and queerfriendly work environment committed to making every Catawikian feel welcomed and empowered. Whatever your story we encourage you to bring your unique perspective to the table.
Catawiki stands with Ukraine and encourages people displaced by the current conflict to apply. In addition to the several initiatives weve launched were open to ideas on ways we can continue to support the humanitarian effort.
We have sensational offices in Amsterdam Groningen Paris and our newest office in Lisbon. Most of our employees are within commutable distance of one of our office locations and enjoy a hybrid work model. This means we expect you to be in the office 2 out of 5 days roughly 40% of your working time to collaborate and connect with each other. The exception is of course if the job description specifically states that the role is 100% remote as some experts and sales positions are.
Apply directly with an English CV and cover letter by submitting your information at the bottom of this page. By submitting your application you agree to .
If youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Full Time