Arabic Coffee Attendant

The Arabic Coffee Attendant is responsible for extending a warm welcome and delivering Arabic coffee experience to all guests’ seated in the lobby at Raffles Doha. The Arabic Coffee Attendant is required to demonstrate a pleasant and approachable demeanor during daily duties, has a guest centric approach in service delivery, and a sense of responsibility to uphold the Raffles Brand.

Qualifications

PERSONAL ATTRIBUTES REQUIRED FOR THE ROLE

• Ability to communicate in Arabic and a second language
• Manages all guests/team members’ needs with equal drive
• Carries an eye for detail and an approachable demeanor for all guests and team members
• Composed under pressure, makes rational decisions to resolve situations, delivered with a degree of professionalism
• Self-driven approach to carry out assigned responsibilities
• Ensures security and confidentiality of guest and hotel information in accordance to company/country’s data security act
• High level of integrity, enthusiasm, dedication for continuous improvement
• Embraces change and open-minded in a dynamic work environment
• Has an excellent understanding of the middle eastern clientele and culture
• Has an understanding of key stakeholders in the luxury travel space