Senior Application Support Engineer
Posted on :
08-12-2024
Employer Active
1 Vacancy
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Job Description
Responsibilities
- Provide specialist support and contribute to the planning and organising of work for junior team members.
- Provide advanced technical support for complex applications, ensuring prompt issue resolution and minimising downtime
- Ensure the effective resolution of service requests by adhering to defined service level agreements (SLAs) to maintain and uphold a high standard of service delivery while contributing to the overall efficiency and reliability of application support.
- Conduct in-depth root cause analysis for recurring issues, proposing, and implementing preventive measures to enhance system reliability.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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