drjobs Controlled Environment Technician Manager West العربية

Controlled Environment Technician Manager West

Employer Active

drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Phoenix - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Controlled Environment Technician Manager (West)

HIGHLIGHTS
Location: Phoenix AZ
Position Type: Direct Hire
Residency Status: US Citizen or Green Card Holder ONLY
ONSITE

Job Description:

Our client is seeking an experienced and dynamic individual to join our team as a Controlled Environments Manager. The successful candidate will play a pivotal role in connecting field operations with higher management ensuring efficient workflow fostering team development upholding safety standards and providing essential services in pharmacy clean rooms Laboratories and other industries specific spaces.

Responsibilities:

Communication and Reporting:
  • Provide regular updates to the National Director and National Manager on regional status.
  • Conduct Weekly or BiWeekly Team meetings to facilitate effective communication.
Workflow Management:
  • Ensure optimal technician coverage for all jobs.
  • Monitor technician performance and make timely interventions or reassignments.
  • Collaborate with schedule coordinators to plan and prepare for large projects.
Performance Evaluation and Development:
  • Regularly assess team members' performance and provide constructive feedback.
  • Utilize the Training Matrix for comprehensive technician development.
  • Promote and uphold quality and professional behavior within the team.
Customer Satisfaction:
  • Follow up on repairs and address customer issues promptly.
  • Escalate customer issues to higher management when necessary.
Conflict Resolution and Coordination:
  • Mediate and resolve disputes between team members.
  • Coordinate between sales and schedule coordinators for seamless operations.
Team Engagement and Development:
  • Travel and work with technicians routinely to validate job performance.
  • Identify and address training opportunities and needs.
  • Train and retrain technicians as directed by leadership. Perform ridealong with technicians to visually assess skills.
  • Responsible for assisting Sales Representatives so that they have a good understanding of the work that Controlled Environment Technicians perform.
Safety:
  • Correct unsafe work practices or behaviors.
  • Investigate accidents thoroughly and implement preventive measures.
  • Conduct regular safety training sessions to reinforce awareness.
  • Comply with safety regulations and maintain clean and orderly work areas.
  • Wear proper safety garments.

Essential Job Functions:
  • Provide thorough and accurate verifications and certifications of pharmacy clean rooms Laboratories and other industries specific spaces.
  • Diagnose problems replace and repair parts test and make adjustments.
  • Perform regular preventive maintenance on facilities clean rooms and equipment.
  • Use a variety of hand and power tools electric meters and material handling equipment to perform duties.
  • Detect faulty operations defective material and report those and any unusual situations to the proper supervisor.
  • Utilization of Training Matrix to document current progress of new hire technicians as well as uptodate status on progression.
  • Review all current SOP and revise/develop as needed to set standards for training.
  • Develop a training plan per technician using the training matrix to ensure all technicians are trained and have acquired the skill sets to perform the job to client standards.
  • Consult/assist in sales as necessary.
  • Pass along leads to the respective Sales Representative when received.
  • Travel as needed to certify and perform repairs for customers.
  • Utilize Field Aware system for job scheduling job tracking and time reporting.
  • Utilize MS Excel for mathematical computations for customer reporting.

Qualifications:
  • CETA NEBB or NSF certification preferred but not required at the start of the position.
  • Will obtain industry certifications during the course of employment (within 23 yrs).
  • Background in air balancing biomedical pharmaceutical HVAC environmental testing and clean rooms strongly preferred.
  • Prior experience as a Field Service Technician 35 years preferred.
  • Strong mathematical mechanical and electrical aptitude required.
  • Basic computer skills and experience with Microsoft applications including Word Excel and Outlook.
  • Detailoriented proactive passion for quality and accuracy.
  • Highly organized exceptional customer service skills and professional appearance and behavior.
  • Ability to travel work flexible hours and adjust the schedule as required to meet customer needs.
  • Travel up to 75% with possible overnight stays.
  • Must show commitment to the company’s core values of Integrity Excellence Passion for the Customer Open Communication Accountability and Respect.

Additional Skills:
  • Excellent communication and interpersonal skills.
  • Strong leadership and team management abilities.
  • Problemsolving and conflict resolution skills.
  • Attention to detail and ability to prioritize tasks.
  • Knowledge of industryspecific regulations and standards.


We are GTN “The Go To Network"

Employment Type

Full Time

Company Industry

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.