Business Partner Performance Management and Culture

Job Purpose

Key Responsibilities and Accountabilities:

1. Workplace Culture

• Facilitate the cascading and integration of company values throughout all levels of the organization ensuring alignment with actions and behaviors.
  
• Enhance the work environment by addressing feedback and ensuring alignment with culture during organizational changes.
  
• Create and implement effective mechanisms for employees to share feedback on workplace culture including conducting employee satisfaction surveys and 360 feedbacks
  
• Collaborate with leadership to develop and execute action plans based on the results of the Employee Satisfaction Survey (ESS) and other employee voice channels
  
• Monitor and track the progress of ESS action plans delivering regular updates to stakeholders.
  
• Collaborate with relevant teams to ensure that changes uphold the organizations culture and values.
  

2. Performance Management Process

• Collaborate with leadership to develop and implement a performance management framework that supports organizational goals.
  
• Coordinate all activities related to the performance management cycle all communication sensitization and monitoring of the process to ensure its effectiveness and relevance to the business.
  
• Design and communicate performance evaluation processes criteria and timelines to ensure transparency and fairness.
  
• Partner with managers to set clear performance expectations goals and individual development plans.
  
• Establish and maintain linkages between the Performance Management and other talent/people processes to ensure synergy in the application of policies and procedures.
  
• In liaison with Learning and Development Business Partner contribute to the design implementation and management of effective leadership and employee development and talent management initiatives to address performance gaps related to capacity/knowledge among staff.
  
• Collaborate with managers and HR to address poor performance effectively and in accordance with company policies.
  
• Address employee inquiries related to performance evaluation onboarding job descriptions poor performance and sales performance reviews.
  
• Collaborate with sales teams to establish sales performance metrics targets and strategies. Monitor sales data and implement dashboards for tracking performance
  
• Ensure use of appropriate technology in performance management to reduce manual and routine tasks.
  

3. Coaching and Training

• Coaches and builds Line manager capability in setting robust goals feedback and performance discussions across the business.
  
• Provide training and guidance to managers on conducting effective performance appraisals and delivering constructive feedback.
  
• Understands the Performance Improvement Plan (PIP) process and can coach Line Managers through a performance management challenge.
  

4. Employee Onboarding and Probation Period Management

• Develop and oversee a comprehensive employee onboarding program that ensures a smooth transition for new hires following up to ensure proper onboarding and avail resources required to work
  
• Coordinate orientation sessions training and introductions to organizational culture policies and practices.
  
• Gather feedback from new hires to continuously enhance the onboarding experience and address any challenges.
  

5. Job Description and Role Clarity across board

• Ensures all employees have uptodate job descriptions (JDs) and workplans and are aligned with compensation performance evaluations and career progression.
  

6. Reward and recognition Management

• Develop/Implement and manage reward and recognition programs that acknowledge and reinforce employees contributions and ensure fairness
  
• Stay informed about the market trends to propose adjustments to compensation and benefits strategies.
  
• Advise managers on using rewards strategically to motivate and engage their teams.
  

7. Data Analysis and Reporting:

• Collect and analyze performance compensation onboarding sales performance and job description data to derive actionable insights.
  
• Prepare reports and presentations for leadership to provide a comprehensive view of trends and areas for improvement.
  
• Use data to enhance the effectiveness of performance management reward programs onboarding addressing poor performance and sales performance reviews.
  

8. Compliance and Ethics:

• Ensure all practices related to performance reward onboarding poor performance sales performance reviews and job description management are in compliance with relevant laws and regulations.
  
• Maintain confidentiality and data privacy in handling sensitive employee information.
  

Requirements

Qualifications:

Knowledge Skills and Abilities:

• Indepth HR expertise including knowledge of employment laws in performance management.
  
• Proficient in implementing performance systems utilizing industry best practices.
  
• Excellent communication skills for conveying expectations feedback and improvement plans.
  
• Analytical skills for interpreting performance data and creating comprehensive reports.
  
• Expertise in employee engagement recognition programs and positive work environment initiatives.
  
• Experience in seamless onboarding processes and ensuring new hires understand expectations.
  
• Skill in addressing poor performance mediating conflicts and aligning job responsibilities.
  
• Strong interpersonal skills for effective collaboration contributing to a cohesive workforce.
  
• Capability to set SMART goals ensuring alignment with organizational objectives.
  
• Understanding of training programs recommending opportunities based on assessments.
  
• Adaptability and skill in managing change guiding teams through transitions.
  
• Commitment to high ethical standards confidentiality and sensitivity in handling issues.
  
• Leadership qualities to inspire and guide teams overseeing various aspects of performance management.