First-Line Compliance Assistant

Collinson is the global privatelyowned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide marketleading airport experiences loyalty and customer engagement and insurance solutions for over 400 million consumers.

Experts in Travel Accident Health and Specialty insurance products we support a range of brands across multiple sectors directly or via distribution partners covering the UK and Europe which include household names such as Easyjet PostOffice Columbus Direct SAGA TIF Group Allianz Hiscox Globelink CoPlus Bastion Pier Ticketplan plus many more!

Our insurance business incorporates our UK and EEA based authorised and regulated insurers and for Travel Insurance a full claims administration and assistance business. Were proud to say that we currently possess 20% market share of the UK travel insurance market and 30% share of all D2C travel insurance sold online in Italy via our Columbus Direct brand with exciting plans to grow further across Europe!

Our MultiLines business covering a whole range of specialty / ancillary addon and niche personal lines products has had significant double digit percentage growth year on year in the last 3 years and expects to continue in this vein. You would be an important part of this ongoing success story

What does the First Line Compliance Assistant at Collinson do

To provide administrative support to the FirstLine Compliance Manager and Commercial Account Managers in both the MultiLines and Travel Insurance business functions.

Key Responsibilities of this role include

• Reporting into the First Line Compliance Manager to assist both the First Line Compliance Manager and Commercial Account Managers within the MultiLines and Travel Teams ensuring the line of business fulfils its regulatory responsibilities in all areas of Compliance and the product lifecycle.
• Assist the Commercial Account Managers with the onboarding and due diligence of potential and existing partners.
• Coordinate and engage with SMEs across the Insurance Division to assist in the completion of Risk Assessments and other key documents to support Outsourcing activities within the line of business.
• Assist the Commercial Account Managers with the completion of Fair Value Assessments and ensure they are completed annually and go through regular Risk reviews as required.
• Collate analyse and prepare the packs and data for internal committees. This will sometimes include attending relevant committee meetings as required with the First Line Compliance Manager
• Work closely with the 2^nd Line Compliance and Risk teams to ensure the appropriate oversight of our partners and their distribution chain in managing conduct risk & keeping in line with Consumer Duty Requirements
• Supporting and managing a Compliance calendar for both MultiLines and Travel (this will involve good Excel skills and attention to detail) to ensure we always meet our regulatory obligations.
• Risk and Compliance Support for the Commercial teams.

Key skills and experience to be evidenced within your application included

The candidate will have had experience working within a Compliance Function preferably within the Insurance Industry.

• An understanding of FCA rules regulations principles and codes of practice
• Strong administrative & organisational skills
• Attention to detail
• Good time management skills
• Natural ability to work as part of a team
• Ability to build relationships with stakeholders at all levels.
• Excellent written and verbal communication skills
• Ability to work calmly under pressure and deliver to tight deadlines as directed
• Good analytical and problemsolving skills
• Excellent IT skills including use of Microsoft Excel Word and PowerPoint

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our ongoing success.

We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.

In your application please feel free to note which pronouns you use (For example she/her/hers he/him/his they/them/theirs etc).

If you need any extra support throughout the interview process then please email us at

We also have our very own Beacons (Domestic Abuse Advisors) supporting within each of our global offices. Our Beacons will be your point of contact if you or someone you know needs support.