Housekeeping Administration Officer
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Job Description
- Receive, record and distribute various reports via Opera Property Management System
- Receive, record and transmit guest requests accurately
- Input accurate room status into computer daily and investigate discrepancies
- Maintain and update administrative data
- Maintain key control and monitor lost property
- Maintain the working area in a proper state of cleanliness
- Handle guest complaints, delegate immediately & report to Head Housekeeper
- Comply with the hotel’s health, safety and hygiene policies
- Adhere to personnel grooming and hygiene standards
- Attend meetings and training sessions as required
- Has an awareness of all Housekeeping positions including their job functions
- Maintain good relations with the Housekeeping staff and other interfacing departments, in particular Front Office, Engineering and Laundry.
Employment Type
Full Time
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
