IT Applications Senior Officer

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Manage all existing applications and software’s portfolio, and the upcoming applications in the pipe line

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Over all supervising the day to day tasks activities of the resources based on time and cost

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Provide delivery dates and estimations of the required task and assignments from all the applications team regarding all projects

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Manage and coordinate business solutions projects thru whole journey of SDLC from requirement gathering to systems implementation and support

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Ensure that all projects’ needs (from the business point of view) are covered, identifying and addressing all gaps of the relevant applications teams

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Conduct application needs assessments and plan the delivery of suitable services to all business departments according to contractual obligations and agreed level of service

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Coordinate, and supervise all activities related to the design, development, and implementation of different organizational information systems and software applications.

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Maintain, support, and upgrade existing business systems and applications

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Design, develop, and deploy mission-critical information and software systems and Set the solution architecture to fit into the Enterprise Architecture of the organization

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Lead large scale projects that affect multiple functions within the organization

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Interface with different business areas to ensure projects have proper impact, coordinate teams to rollout projects organization wide.

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Demonstrate up-to-date expertise in information Systems and apply this to the development, execution and improvement of action plans

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Lead the process for identifying and prioritizing projects within the projects portfolio

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Manage and coordinate with all stakeholders for system integration test & user acceptance test (SIT,UAT) in coordination with business owner

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Perform homologation tests with the Operations & Maintenance are for delivering the systems for production, securing a proper handover to operations

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Manage different IT vendors to ensure that services meet business needs.

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Assist in the external Vendors selection by providing an assessment on technical capabilities to support the processes solutions.

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Responsible for liaising with application teams the cycle of the product development including the delivery of user manuals, support training sessions for end user.

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Responsible for Quality assurance of the solutions, also through in depth root cause analysis of issues in the applications.

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Ensure positive attitude from the application teams and good relationship with all the parties, end-users, suppliers