IT Administrator
Posted on :
06-12-2024
Employer Active
1 Vacancy
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Job Description
- Mandatory: B.Sc. in Computer Science, Information Technology or Similar field
- Mandatory: 2+ years’ experience working with Microsoft Client and server
platforms as a helpdesk technician.
- Mandatory: Microsoft certifications: Windows Client; Managing Modern Desktop;
Azure
- Mandatory: 1 year experience in Azure, Microsoft 365 Suite support.
- Mandatory: Knowledge of Basic Network support.
- Mandatory: Ability to support users on a functional level, by offering guidance on
how to use systems and equipment.
- Mandatory: Fluent Arabic & English speaker
- Optional: Knowledge of Helpdesk ticketing system.
- Desirable: Network Certifications Network+/CCNA
Key responsibilities & competencies:
Serving as the first point of contact for customers seeking technical assistance
over the phone or email.
- support users on a functional level, by offering guidance on how to use systems and
equipment.
- Performing remote troubleshooting through diagnostic techniques and pertinent
Employment Type
Full Time
Department / Functional Area
Key Skills
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