Position: Polish Subject Matter Expert
Location: ClujNapoca Romania
Employment type: Fulltime
DUTIES AND RESPONSIBILITIES:
- Take inbound calls emails tickets and chats with existing customers and partners to solve their issues within guidelines
- Ensure the delivery of an efficient and very high quality customer experience at every contact
- Update the database of customers and document activities and history for further contacts and campaigns
REQUIREMENTS:
- Based in or willingness to move to ClujNapoca
- Excellent written and verbal communication skills in Polish (C1) and English (B2)
- Good MS Office skills
- Responsible and reliable attitude
- Very good customer service skills with pleasant friendly voice
- High motivation and enthusiastic approach
- Planning skills
- Effective decision making
OFFER:
- Excellent remuneration package based on experience skills and performance
- Signon bonus and performance bonus
- Be part of a dynamic multilingual multicultural and creative team with positive and friendly atmosphere
- Fully paid training
- Relocation support
- Guidance and tools to reach your full potential