Responsible for identification and troubleshooting of software hardware and networkrelated issues.
Undertake installation maintenance and troubleshooting of microcomputers peripheral equipment data communications Local Area Network (LAN) and Wide Area Network (WAN).
Perform installation configuration upgradation of OS and Software
Outlook Mail configuration and troubleshooting. (POP IMAP and 0365)
Troubleshoot issues related to Windows Software Printers and Imaging devices.
Installation and maintenance of Hardware
Resolving users queries over Phone mails helpdesk etc.
Network level problems Internet connection troubleshooting in network.
Coordinate with various service providers. (Email Internet CCTV)
Requirements
Should have good knowledge about hardware and networking
Installation & Service Technical Support Server & Networking
Setting up and configuring new laptops and desktops
Install authorized software to laptops and desktops
Basic knowledge of Windows server Anti Virus and Firewall.
Very good Understanding of Computer Hardware and troubleshooting of Laptop/Desktop Network Connectivity CCTV.
Experience with Routers switches and security devices
Ideal candidate should have good experience in Windows Linux Installation software installation and troubleshooting
Good Experience in managing Firewalls.
Troubleshooting Printers.
IP Addressing & Sub netting.
WAN MPLS Internet Lease Lines.
Troubleshooting to resolve network related issues.
MCSE CCNA or other certificate will be added advantage.
Experience in formatting PC & troubleshooting.
Installing OS & software graphics card RAM Hard Disk.
Knowledge in crimping router setting taking pc in network.
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