Position : Senior Product Owner
Location : Pittsburg PA/Dallas TX (Need Onsite day 1 Hybrid 3 days from office No Remote).
Duration : Longterm
Client : Synechron Direct Client
Bill Rate : $75/hr
Pay Rate : $60/hr
Visa : Any
Exp : 10 Years
Mandatory Skills: Product Owner Fiserv Pega Smart Disputes
Job Description:
We are looking for an experienced Senior Product Owner with a background in the credit card business with knowledge in disputes (previous experience with Fiserv as a processor and/or Pega Smart Disputes). The ideal candidate will play a crucial role in leading the product development and enhancement efforts leveraging their expertise in Fiserv or Pega Smart Disputes to deliver innovative solutions.
Responsibilities:
Act as the primary liaison between business stakeholders and the development team ensuring alignment of development efforts with business needs and objectives. Lead the product vision strategy and roadmap for Fiserv as a processor or Pega Smart Disputes driving the prioritization and delivery of features and enhancements. Define and prioritize user stories acceptance criteria and feature requirements based on a deep understanding of the Fiserv or Pega Smart Disputes processing systems. Collaborate with crossfunctional teams including development quality assurance and operations to ensure successful delivery of product features and enhancements. Conduct user acceptance testing (UAT) and feedback sessions to ensure that delivered features meet business expectations and requirements. Provide subject matter expertise on Fiserv or Pega Smart Disputes processing systems leveraging insights to guide product development and optimization. Drive continuous improvement and innovation in the product leveraging industry best practices and emerging technologies. Maintain a deep understanding of the competitive landscape market trends and industry changes related to Fiserv or Pega Smart Disputes processing systems. Provide guidance and support in change management efforts related to the implementation of new features or changes to existing features. Collaborate with senior leadership to communicate product vision progress and impact on business outcomes.
Qualifications:
- Proven experience as a Product Owner Business Analyst or similar role with a focus on Fiserv as a processor or Pega Smart Disputes.
- Strong understanding of Fiserv processing systems or Pega Smart Disputes including features workflows and configuration capabilities.
- Experience in Agile methodologies particularly as they relate to product development and enhancement.
- Excellent communication and interpersonal skills to effectively collaborate with stakeholders development teams and senior leadership.
- Analytical and problemsolving skills with the ability to translate business needs into actionable product requirements.
- Knowledge of change management principles and practices particularly related to product development and implementation.
- Ability to work independently manage multiple priorities and drive product initiatives to successful outcomes.
- Certification in Agile methodologies product ownership or related areas is advantageous.