Infrastructure Management: Ensure the maintenance, performance, and security of all IT infrastructure including servers, networks, and communications equipment.
Infrastructure Oversight: Manage the port’s Infrastructure supporting Terminal Operating Systems (TOS), ensuring its efficient operation and recommend continuous upgrades.
Cybersecurity: Implement and monitor cybersecurity measures to protect the port's IT infrastructure and data against threats. Coordinate regular security audits, system backups, and disaster recovery plans.
Vendor Management: Evaluate, select, and maintain relationships with external IT vendors, ensuring the port receives high-quality services and products.
User Support: Oversee the IT support team, ensuring that they provide timely assistance to port staff. Provide training on new systems and protocols.
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