We are seeking to add a highlyorganized extremely fastidious and efficient Data Entry Specialist to manage all aspects of data entry across our administrative systems. This position is fully remote and highly flexible regarding work schedule provided that the candidate commits to spreading their work hours out across the week. Eligible candidates must be willing to commit to this position.
Responsibilities
The responsibilities of this role involve leading the next step in the future of our data systems and conversations surrounding analysis of company metrics along with data entry and data analysis related to our matchmaking process client services and marketing efforts.
Tasks include but are not limited to:
- Entering tutor and client data into proprietary matching and billing systems
- Tracking and reporting data related to client conversion and retention on a monthly quarterly and annual basis
- Compiling and analyzing data related to tutor caseloads and referral sources
- Quality checking current data for errors and performing routine quarterly maintenance of client and tutor data for accuracy
- Providing recommendations for improving the efficiency and accuracy of data systems
- Analyzing company metrics trends and providing recommendations
- Assisting with monthly client billing supporting tutors and clients and providing troubleshooting and customer support
- Completing other ancillary administrative tasks related to the above objectives
Qualifications
- Bachelors degree is required; ideal candidate has or is currently pursuing a graduate degree utilizing or in the field of quantitative research statistics computer science or related specialty.
- Coursework involving statistical/data analysis or comparable certification required.
- Must have advanced level comfort with Excel: charts pivot tables graphs etc. Experience with Google Workspace databases Mailchimp and Zoom also required.
- Dependable selfstarter who can take direction but work independently
- Demonstrated professionalism sound judgment trustworthiness and follow through
- Excellent written and verbal communication skills
- Exceptional attention to detail and organizational skills
- Ability to stay on task and keep up with weekly goals in a virtual work environment
- Sound judgment regarding privacy confidentiality and acceptable content
- Demonstrated understanding of responsible internet safety best practices
- Commitment to an environment of respect inclusion diversity and fairness
Job Types: Fulltime Parttime
Pay: $25.00 $30.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- English: 1 year (Required)
- Data entry: 1 year (Required)
- Customer service: 1 year (Preferred)
- Phone etiquette: 1 year (Preferred)
Work Location: Remote