Customer Support Agent

Join Our Team as a Customer Support Agent!

Are you ready to excel in a dynamic work environment where your engagement and enthusiasm shine Were seeking individuals who thrive in fastpaced settings and possess a genuine passion for serving customers. As a key member of our customer service department youll have the opportunity to collaborate within teams and work autonomously ensuring exceptional customer experiences every step of the way.

While prior experience in the service industry particularly within banking/finance or call centers is advantageous we welcome candidates with diverse backgrounds including retail or equivalent fields. Whether youre a seasoned customer service professional or eager to embark on a new career path we believe in nurturing talent and providing ample opportunities for growth.

Key Responsibilities:

• Engage with customers via chat and email to address inquiries and provide support.
• Handle incoming calls regarding various financial services including loans credit cards and deposits.
• Assist with general office tasks to maintain efficient operations.

Qualifications and Experience:

• Exceptional written and verbal communication abilities.
• Proficiency in using telephones and computers as primary work tools.
• A positive and approachable demeanor dedicated to fostering a collaborative work environment.
• Previous experience in customerfacing roles preferred with a focus on retail or similar industries.
• Genuine enjoyment in interacting with people and addressing their needs.

We Offer:

• Competitive compensation package with a fixed salary.
• A vibrant and inclusive workplace located in the heart of Bergen city center at Torgallmenningen.
• Opportunities to work remotely as needed fostering flexibility and worklife balance.
• Exposure to an international environment within a rapidly expanding company.