Why you’ll want to come to work:
- Resolve incoming support tickets in a timely and efficient manner.
- Address client needs while maintaining relationships with key accounts via phone and email.
- Update and maintain account information and content for existing clients.
- Accurately create reports on a daily, monthly, and quarterly basis for some of our larger high-potential accounts.
- Take ownership in your training and development by being proactive, asking questions and identifying areas for growth.
- Collaborate with internal colleagues to maximize the value Gartner delivers to clients and achieve team targets and goals.