Works closely with other Customer Support organizations such as Service Engineering, Flight Operations, Maintenance Engineering, and IPC.
Strong technical, operational and finance skills are beneficial
Provides oversight and guidance for business system architects, business product owners, and product focals for cloud and on-premise business critical applications in production and in development
Manages team managing export compliance and business intelligence for customer-facing applications within Customer Support
Supports long-range business planning for IT investments and enterprise initiatives in major technology areas
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