HR and Admin Manager

Key Result Areas (KRAs) and Duties:

1. Talent Acquisition
   

   • Ensure timely and efficient recruitment processes.
     
   • Monitor the performance of new hires.
     
   • Optimize recruitment costs while maintaining highquality hires.
     
   • KPIs: Timetofill vacant positions Quality of hires Recruitment cost per hire.
     

2. Employee Engagement
   

   • Foster a positive work environment and high employee morale.
     
   • Monitor turnover rates and identify improvement measures.
     
   • KPIs: Employee satisfaction surveys Employee retention rate Participation in engagement programs.
     

3. Training and Development
   

   • Enhance the skills and capabilities of the workforce.
     
   • Design and implement training programs.
     
   • Monitor the effectiveness of training.
     
   • Ensure learning application to improve job performance.
     
   • KPIs: Training hours per employee Skill development progress Impact on performance.
     

4. Performance Management
   

   • Implement an effective performance appraisal system.
     
   • Monitor goal achievement and address under performance.
     
   • KPIs: Completion of appraisals on time Goal achievement rates Improvement in performance.
     

5. HR Policy and Compliance
   

   • Create and implement HR policies.
     
   • Ensure compliance with labor laws and organizational policies.
     
   • Monitor HR policies and procedures compliance.
     
   • Ensure accurate HR records and timely transactions.
     
   • KPIs: Policy violations Legal compliance rate Employee awareness.
     

6. Administrative Efficiency
   

   • Streamline and optimize administrative processes.
     
   • KPIs: Efficiency in tasks Reduction in errors Employee satisfaction.
     

7. Employee Relations
   

   • Manage and resolve employee relations issues.
     
   • KPIs: Grievance resolution time Reduction in conflicts Survey results.
     

8. Workplace Health and Safety
   

   • Ensure a safe and healthy working environment.
     
   • KPIs: Workplace incidents Safety compliance Employee attendance.
     

9. Cost Management
   

   • Optimize HR and adminrelated costs.
     
   • Monitor and manage budgets effectively.
     
   • KPIs: Cost per employee Cost savings Budget adherence.
     

10. Strategic HR Planning
    

    • Contribute to longterm organizational goals through HR strategies.
      
    • KPIs: Alignment with objectives Succession planning effectiveness.
      

Requirements

Education:

• Bachelors degree in Psychology Human Resources Management Business Administration Behavioral Science or related field.
  

Experience:

• At least 5 years of HR experience including recruitment employee relations performance management training and development and benefits administration.
  

Knowledge and Skills:

• Strong time management and multitasking skills.
  
• Excellent communication skills.
  
• Strong interpersonal leadership and decisionmaking abilities.
  
• Thorough knowledge of labor laws.
  
• Ability to handle sensitive information with confidentiality.