Our client is the African Medical Assistant branch which is part of a global company providing support to various International European insurance companies. They handle insurance and assistance claims with high professional standard in an international office environment in various international projects in liaison with other centres throughout the world.
They are looking for German speakers to fulfil the position of Claims Handlers.
Job Description
Claims services.
Replying to incoming email enquiries
Communication & claims processing arrangements for medical and travel insurance claims.
Efficient "start to end" claims handling including data entry and invoice assessment.
Provide friendly and outstanding customer service
Respond to enquiries in a timely and efficient manner
Work efficiently in a multilingual and multicultural team
Job Requirements
German speaker with professional fluency – level B1 or higher
Proactive and performing well under pressure
Excellent attention to details
Flexible and openminded to ongoing changes and training
Matric or higher
Strong computer user skills in Microsoft Office tools
SA VISA secured already ideally
Advantageous
FSB registered – a big bonus
Previous work experience in Medical Assistance Insurances Claims Handling or Tourism will be an advantage
Offer
A background of stable global company
Training based on international professional knowhow systems and various training platforms
Daily communication in foreign languages working on a global scale
Remuneration package includes salary medical aid and Retirement Annuity benefit – paid by the company
Company Health and Accident Insurance
21 days’ vacation per year
MONETARY OFFER: R19 000 benefits (medical aid & RA benefit – paid by the company)
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