JDE CSMS Warranty management

JDE CSMS

Location: Houston TX

Day one onsite

1. Works independently with business to gather business requirements by conducting meetings/interviews and facilitating large group/crossfunctional sessions with stakeholders

2. Writes functional and data requirements specifications and develops business process and data models that define the business needs

3. System Configuration and System mapping

4. Leads the Integration testing effort including the development of test plans test cases and scenarios and documentation of results

5. Works with business to conduct User Acceptance Testing

6. Identify the root cause of issues and fix the root cause

7. Collaborate with development and testing teams for unit and functional testing

8. Develop functional specs and testing( CRPSIT UAT postgolive Support) knowledge of data migration documentation and setups relate to the CSMS Module

9. Work on Menu creation and security

10. Knowledge of the JIRA process( added advantage)

11. EDI Knowledge

List all skills required for the position

Technical Skills: JDE basic SQL (added advantage)

Technical Certification: Oracle JDE certification (added advantage)

Functional Skills: Service management setup Service and Warranty managementService work order management Service billing

Educational Qualification: NA

Soft Skills: Effective Business Communication Learning attitude ownership and passion to achieve results.