Senior Developer

Sr Developer

Location: San Jose CA

As a Senior Developer you will be accountable for developing and releasing quality software in the POC development and engineering of Adobes next generation Omni Channel platform Work Force Management Chat BOT Automation and Smart AI/ML based Routing platforms. You will drive POC development vendor evaluation technical design work closely with Technical Product Owner Architects Developers Business Systems Analysts and Quality Engineering team members in a geographically distributed Agilescrum team to build worldclass technological solutions adhering to Adobes engineering standards and meeting the business expectations

Responsibilities:

• Drive key initiatives taken up by the organization and be responsible for design implementation delivery and support of various applications which are used to support Adobe customers and products
• Understand business requirements and communicate technical solutions in business language
• Implement realtime integration of messaging and phone platforms with CRM platforms
• Design loosely coupled microservices using messaging systems such as Kafka or ActiveMQ
• Develop microservices in Azure or AWS cloud using container technologies such as Docker & Kubernetes
• Estimate efforts for feature delivery at both the highlevel & detailed level
• Triage production issues quickly perform root cause analysis define resolutions work with operations teams to deploy any hotfixes in production
• Contribute & participate in design reviews & code reviews to provide guidance
• Share feedback & seek opportunities to improve software quality
• Adhere to architecture security integration and change management guardrails
• Be forward looking regarding new features and other technology or tooling that bring new opportunities for efficiency productivity and development gain across the entire support ecosystem
• Provide L3 level support for existing platforms such Remote desktop Support Telephony and Chat platforms

Knowledge & Skills

• Bachelor of Science preferably in Computer Science or Computer Engineering
• 7 years of experience with full stack software development experience in following technologies

Front end: React JS TypeScript Javascript React Spectrum

Backend: Node JS (preferred) JAVA

Databases: No SQL DB SQL

Test Framework: JEST (preferred) Selenium Mocha Chai Cucumber

DevOps (good to have): AWS Azure Kubernetes Docker

• Handson development experience using clientside technologies
• Preferred experience in AI ML and BOT/NLP automation
• Experience in CI/CD and DevOps using Github Jenkins & Selenium
• Experience with APM Monitoring & Alerting tools such as Datadog Runscope NewRelic Prometheus Grafana Splunk
• Excellent communication interpersonal and collaborative skills
• Entrepreneurial selfstarter you naturally take ownership look for opportunities and do whatever it takes to drive results
• Excellent knowledge of best development practices
• Familiar with design patterns and web application architectures
• Experience working with REST based web services or other serverbased APIs
• Demonstrated ability to learn new technologies quickly
• Familiar with agile development methodologies such as Scrum

• Experience working in Customer Experience domain